If you made a purchase and don’t see Cash Back in your account, it may be due to one of these reasons:

Using coupons you found outside of WAFFARX Using or even attempting to use any coupon codes, offers or promotions that are not on WAFFARX can void your Cash Back. There could be conflicts between Cash Back and the discounts offered by other coupon sites, exclusive emails or rewards programs.

Visiting other sites during your shopping session. Going to other sites, especially ones that offer shopping rewards, coupons or discounts, can result in the store giving the credit for your purchase to another site. In addition, browser extensions from other shopping programs can interfere with linking your purchase to your WAFFARX account. Make sure to disable all related extensions before making a purchase through WAFFARX.

Switching to a different browser window or tab You should only use the initial tab opened for you by WAFFARX at the beginning of your shopping session. If you complete your purchase in a different tab or window, we may be unable to link your purchase to your WAFFARX account.

Waiting too long after activating Cash Back to complete your purchase. Additionally, some stores do not allow us to link a purchase to your WAFFARX account if items were added to your shopping cart before you activated Cash Back. It’s best to activate Cash Back before adding items to your cart and check out as soon as you can.

Longer store reporting times. Stores must report your order information to us, so we know how much Cash Back to add to your account. Reporting time can range from a few hours to up to 3 months for travel bookings.

Ineligible store categories or products. Some stores limit Cash Back to certain categories or products. You may have purchased an item that’s not Cash Back eligible. Remember to always start your shopping at WAFFARX.com

Cash Back is directly confirmed by the seller in about 30 days from the purchase date, depending on merchant policies.

You have to pay using the debit or credit card you linked to your WaffarX account so we are able to track the transaction and allocate your Cash Back

You can add your card by going to the In-store Page on the WaffarX app and selecting Payment Settings

Yes, you can receive Cash Back when you shop online regardless of the payment method you choose as long as you start your shopping trip through WaffarX first.

This means you must log into your WaffarX account, select a store or offer, and click "Shop Now" to get redirected to the store's website.

WaffarX shopping trip gives you confirmation that we have acknowledged your transaction.

If a shopping trip appears on your account this means that you have correctly clicked a link on WaffarX to reach one of our shops, and also provides you a reference number in case anything goes wrong or in case of a query towards this purchase.

Shopping trips are kept in history for 3 months.

Did you place an order on Amazon.com and the Cash Back did not reflect on your account?

Amazon.com Cash Back will reflect on your account within 24 hours from delivery date, you can check your Cash Back on your Cash Back page here.