About Souq SA
Everybody knows about Souq.com, the biggest online market place connecting people with interested in buying or selling products. If you want to shop for a wide range of products — from apparel and mobiles to backpacks and grocery items — you are in the right place. If you want to sell your new/used product(s), or if you are a manufacturer or a distributor you are also in the right place. Souq.com allows you to sell your products easily through a well-known platform catering to a large number of buyers from all around Saudi Arabia. In 2005 Souq.com was launched by Ronaldo Mouchawarco in collaboration with Jabbar Internet Group’s Samih Toukan and Hussam Khoury during the fast-growing penetration of smartphones, tablets and the internet usage in the Middle East. Souq.com has a vast variety of products — electronics, fashion, baby, kids & toys, shoes & handbags, watches & accessories, antiques & home decor, appliances, health & beauty, game consoles, mobiles & TVs. In short, Souq.com has everything you need with the best prices in Saudi Arabia. Shipping usually takes from 3 to 5 days and now there is the option of next-day-delivery for items “fulfilled by Souq” (added fees apply). Souq.com has the option of Cash on Delivery (COD), where you can pay for your order when you receive it at your doorstep. Of course, there is also the option of paying by credit & debit cards. You choose the most convenient option upon check-out. To help you with your payment Souq has partnered with Bank ALjazirah, SAAB Bank, Emirates NBD, Al Awwal Bank and Riyad Bank to give you the opportunity to pay your total order amount in installments, a service by PAYFORT where you don’t need to call your bank, all you have to do is, when you are on the check out page choose to pay by credit card option and if your credit card is eligible for installment the plans will appear on the screen, choose your preferred plan and place the order, the plans are up to 12 months and up to 1.0% interest rate. If you are not satisfied with your product, it does not fit the intended purpose or is not as described on the website, you always have the right to return it within 14 days after your order has been delivered. However, some items cannot be returned, including clearance items that are clearly marked No-Return, and items that fall into these categories: Underwear, Lingerie, Socks, Software, Music albums, Books, Swimwear, Beauty & Fragrances and Hosiery. WaffarX can help you save more on your orders from Souq.com. First, we bring you the latest deals and promotions and display them on our homepage or Souq’s store page, so make sure you always check for new deals. Second, when you begin your shopping journey through WaffarX by clicking on “Shop Now” via a store page or a specific coupon or deal, you will be redirected to Souq.com, where you shop as usual. WaffarX can track your transaction through our “Shop Now” link and offer you a percentage of your total order to be returned as Cash Back. Souq’s mobile app is available on iOS and Android systems. However, using the app when making purchases through WaffarX will void your Cash Back. Souq.com has more than 10M followers on Facebook, where they constantly inform their customers of new deals and promotions offered throughout the year. Make sure to ‘like’ and ‘follow’ their page. Also, don’t forget to ‘like’ WaffarX for the latest deals and Cash Back offers from Souq and your other favorite stores.
Cash Back Terms
Cash Back granted when you visit Souq.com through our link, add products to your shopping cart and complete your purchase.
Make sure you complete your purchase within the same shopping session.
Souq.com will confirm your Cash Back after order, payment, shipping, and confirmation of no return by the customer as per the Souq.com return policy.
Cashback will be automatically added to your WaffarX account.
Shopping cart must be empty when you click through WaffarX in order to guarantee Cash Back.
Purchases made through mobile applications may void Cash Back; it is preferable to shop on mobile or desktop websites.
How to make sure you get a good and genuine product?
1- Search for what you need
2- Filter with fulfilled with Souq
3- If you did not find what you need in this filter
4- Check the seller reviews
5- Check the item reviews
6- Check the “more offers” box for more seller’s options and products conditions.
How to save more on your purchases from Souq.com?
1- Check Souq store page at WaffarX for the latest offers and deals
2- Pick your preferred deal and click shop now
3- Shop through WaffarX to get up to 6.50% Cash Back on your orders
4- Pay with credit cards that offers Cash Back on payments
5- Shop during shopping events
What are shopping events and when do they occur?
Souq offers discounts and deals along the year in some specific dates which is usually occur in holidays or special days like Ramdan or Back to School season and sometimes it happens for no reason at all, however, it is good and will benefit the customer so why not? Always check Souq store page to find the latest deals and promotions to help you save even more with Cash Back, here are some event that occurred during 2019:
What orders are entitled for free shipping?
All orders above 200 SAR of domestic or international orders from Amazon Global Store or any item with “Free Shipping” or “eligible for Free Shipping” label on the search or the product page are entitled to free shipping.
What are the payment methods available at Souq?
Cash on Delivery