About Jumia Egypt
Jumia.com is a Nigerian company founded by Jeremy Hodara, Sacha Poignonnec, Tunde Kehinde, Raphael Afaedor, and Leonard Stiegeler, with funding from Rocket Internet. Now, Jumia.com has become one of the leading marketplaces in Egypt due to its diversified range of products and services. Jumia also allows you to sell your products on its platform and reach thousands of customers looking for the best prices they can find in Egypt. Whether you are looking for electronics, home & kitchen appliances, baby needs from diapers to strollers and gears, health & beauty products, or a new game, you can find all your needs in one place. Plus, with promotions and discounts all year long, you surely get the best deal. Jumia delivers orders in 2 to 3 working days (if the order is placed before 2 PM) between 10 AM to 6 PM Sunday-Thursday. Jumia Express products (those with a badge on the product picture), will be delivered in 1 business day in Cairo & Giza and 2 to 7 days for all other cities across Egypt, depending on your and the seller’s location. Jumia accepts returns for any item sold on its platform within a period from 14 to 30 days (usually). Once they receive your returned order they will perform a quality check. If warranted, Jumia will refund you according to your requested refund method, however if it is not you will not be refunded and the product will be sent again to you.Jumia.com recently launched Jumia Mall, which allows brands to have an official store on Jumia’s website, ensuring genuine and good quality products for their customers. Brands include Samsung, Infinix mobiles, L’azurde accessories, Fine Baby, Andora, Cottonil, Max Fashion, and Molinex kitchen appliances. Jumia also offers Jumia Global, allowing you to shop from overseas. Orders are delivered to your doorstep and prices are shown for the items include shipping and customs costs, so what you see is actually what you will pay. No customs clearance re-evaluation will apply. The delivery timeline for Jumia Global products will be displayed underneath the name of the seller, as it varies from one seller to another depending on the seller’s location and shipping policy. Generally, it varies from 13 to 14 days if your location is in Cairo or Giza and from 14 to 20 days for all other cities in Egypt.
Cash Back Terms
Cash Back is excluded and will be rejected by Jumia for any product purchased for resale; bulk orders or multiple orders of the same item.
Any vendor/marketplace seller of Jumia found to be using WaffarX.com will automatically have purchases rejected and will be reported for fraud.
Cash Back will be automatically added to your WaffarX account just after placing the order till its status gets confirmed by Jumia. Shopping cart must be empty when you click through WaffarX in order to guarantee Cash Back.
How to make sure you get a good and genuine product?
1- Shop from Jumia Mall (Official brands’ store)
4- Check the seller reviews
5- Check the item reviews
6- Check the “more offers” box for more seller’s options and products conditions.
How to save more on your purchases from Jumia?
1- Check Jumia store page at WaffarX for the latest offers and deals
2- Pick your preferred deal and click shop now
3- Shop through WaffarX to get up to 6.50% Cash Back on your orders
4- Pay with credit cards that offers Cash Back on payments
5- Shop during shopping events
What are shopping events and when do they occur?
Jumia offers discounts and deals along the year in some specific dates which is usually occur in holidays or special days like Ramdan or Back to School season and sometimes it happens for no reason at all, however, it is good and will benefit the customer so why not? Always check Jumia store page to find the latest deals and promotions to help you save even more with Cash Back, here are some event that occurred during 2019:
1- Jumia Anniversary from 24 June – 8 July
2- Jumia Global Sale from 25 August – 1 September
3- Jumia Mall Offers from 16 – 23 September
What are the payment methods available at Jumia?
Cash on Delivery
What is Jumia shipping policy?
Jumia delivers orders in 2 to 3 working days, that means you exclude the weekends and the order has to be placed before 2 PM.
For Jumia Express products which you will find a badge on the product picture, it will be delivered in 1 business day in Cairo & Giza and 2 to 7 days for all other cities across Egypt depending on your and the seller’s location.
At what time does Jumia deliver orders?
Delivery will be attempted between 10 AM to 6 PM Sunday to Thursday.
To guarantee Cash Back, it is recommended to delete cookies or use Incognito mode* (Ctrl+Shift+N) when browsing, generating your Shopping Trip and placing your order.
Cash Back will not be granted on purchases made through Jumia Mobile Application.